I like getting call backs when I inquire about a product. I know you guys are busy like the rest of us, but we need this information on pricing and availability so we can inform our clients before they will approve the work.
I recently switched supply houses because my regular supplier didn't get back to me in a timely manner, and I had no choice. The items in question were 5 stainless steel pedestals. The order was worth $15,000. I'm guessing a supplier gave up about $7500 in profit because they couldn't be bothered to spend a few minutes on the phone.
Not a mistake you want to get in the habbit of if you'd like to be successful.
