What I plan on having/offering is;
Have a large sign at the counter reading; BY LAW WE CAN NOT GIVE OUT ANY ELECTRICAL INFORMATION. THIS CAN ONLY BE DONE BY A LICENSED ELECTRICAL CONTRACTOR.
Keep some electrical contractor’s cards on hand to hand out to the guy crying because I won’t design and tell him how to install the electrical for his new pool.
Open at 7am and close at 8pm.
Every supply house I have worked in locked its front door like Fort Knox at 5pm. After 5pm I see all the electrical contractors at the big box store.
Closed on Saturday.
Trust me, nothing brings out Joe and Jane homeowner like being opened on a Saturday!
Have an emergency number to call your order in and to pick up.
With-in reason of course. That way guys who need to do that service change on a Saturday can call knowing they have access to the supply house.
Free delivery within reason.
Even if it means meeting you after work to drop off your order.
Having a lock box outside with a combination lock.
If a contractor calls his order in, you can pick it up any time after hours.
Have a web based ordering/stock system.
If you need to check pricing for a quote or to place an order, you will have access to our complete stock.
[This message has been edited by Winlectric (edited 10-25-2006).]
