shock, I can too. good luck with most employees.

But that 10 hours is this.

A mechanic and helper.
picking up the material
traveling to the site
stopping for coffee and bagel on the way
set up
installation
morning coffee break
lunch
afternoon coffee break
unknown # cigarette breaks
clean up
feet dragging
drive back to shop

now, I have 2 options. brow beat my techs and constantly replace them. or realize that it's fairly typical behavior and deal with it.

I've stated many times, the hardest transition is going from doing the work yourself, to hiring help, and adjusting your price for it.