"Well, are rates are $$$.$$ an hour, with %% mark-up on material."
E57, interested in why you would quote your mark-up on material. That's really nobodies business.
Without seeing the job you can only quote your hourly rate, you have no way to tell how many hours it will take. You can't tell what materials are needed either so why not just say "rates are $$$.$$ an hour plus materials".
If they are stupid enough to think that they are going to get pricing for a job like this over the phone then you probably shouldn't consider doing work for them anyway.
-Hal
