Yup, I'm in the same boat.
Most of my customers are repeaters, that never ask for a estimate. They know me, trust me, and know it will get done. They do ask me to "ballpark" as you say, but that is just to get a PO cut. Never been held to one yet.
The newer ones who get referred, do the same, ask for the ballpark number. I do that for free if they are reffered by someone.I get most if not all of those.
I ask the above question, due to the probability of growth, acctracting new customers.
Dnk.......
