reno,
thanks for the lunch. I personally think you did the right thing. too many guys would have just sandbagged the other EC without giving them a chance to fix it.
As for sharpening your pencil. 2 things, if you still made money (and didn't take a loss to make up for the other companies mistake) no problem. and B, you left out the part that this was for a property management company, and not just an average homeowner.
But for what it's worth, kudos to you.
PS- did I have the right company in my email?
