luke, thought so, but....
reno, call the owner, he may not know. I don't know what happens on every job we do everyday. I couldn't possibly keep track of it all.
Heck, the tech might honestly have not known the problem (admittedly, he should not have been sent out to do the job, but we all know the problem getting qualified help) If the homeowner didn't call to complain, then they still assume it was a bad element and a plumber fixed it.
If it was a small, one man shop, i wouldn't call unless I personally knew the guy. But a larger shop, definately.
Picture this conversation:
Boss - "How did that water heater service call go at Mr. Smiths"
Tech - "Good, found a couple of bad breakers that we replaced, but the main problem was a bad element. I told him to call a plumber"
Boss - "ok"
Edited after E57's post.
At this point the conversation is over, unless the HO or the 2nd contractor contacts the 1st company and tells them what they found. But, without the phone call, that is the entire conversation.
[This message has been edited by mahlere (edited 10-11-2006).]
