Honestly? or theoretically?

Honestly, I hand him my invoice, let him see that we got the problem fixed, show him the bad wire, let him feel the hot water. And let him fight it out with the other company.

If he asks an opinion, tell him the truth. They are a large company, offer good service, etc. However, some of their technicians are more qualified than others. I am a licensed (assuming you are) electrical contractor with x yrs experience, etc.

then I would tell him I made a mistake on the invoice and triple it [Linked Image]

Theoretically? I don't know.