I just got thru an ordeal with an auction I won about a month ago, I bought a pair of tail-lights for my truck and the auction was for a pair of used OEM tail-lights, the seller shipped me a pair of after-market clear tail-lights that are illegal in my state to use on the road.
Thru Ebay I got all his personal info including full name, address and phone #. I tried contacting him several times and he never responded.
I filed a complaint with Paypal.
The seller had 10 days to respond once Paypal contacted him, he never did.
The judgement was awarded in my favor because he never responded.
I got a credit for the full auction price including shipping and handling posted to my Paypal account.
I have not had any mention of returning the product I was shipped.
I was very impressed I didn't think I would get anything and was ready to eat the $11 I paid.
I could not be more satisfied with the service I was provided, I never spoke to one person and all it took was 5 minutes to fill out the online forms and 10 days later I have an e-mail saying that the funds have been refunded to my account.
