When I'm looking at a seller's feedback and see one or two negatives among hundreds of positives, I generally follow the links through to look at the feedback for the person who gave those negatives.
In virtually all those cases I find that the person giving bad feedback is generally being unreasonable in some way or another (e.g. complaining that it's been 48 hours and he "still" hasn't received his goods
![[Linked Image]](https://www.electrical-contractor.net/ubb/rolleyes.gif)
).
Fortunately, I've not run into such an awkward customer yet, so I've clocked up 160 positives with no neutrals or negatives yet (as mentioned before though, quite a lot of my transactions are repeat business).
[This message has been edited by pauluk (edited 10-15-2005).]