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(Just to relieve the boredom they do occasionally 'lose' the complete dossier and ask you to fill it all out again. I have learned to tell them to bloody well look for the old one, and this usually works!)

Yep, I had that one at the council offices when I demanded action. Off goes the clerk, comes back five minutes later and says "The person who was dealing with your case isn't here and I can't find the file." Then he looks blankly as though I'm just supposed to say O.K. and leave.

Well, not this little black duck! I just said "Well you'd better go look for it then, I'll wait," and sat there. It's funny how he managed to come back with it about 15 minutes later. [Linked Image]

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e.g. your employer won't pay by anything other than direct credit transfer into a bank account. you can't open a bank account without a utility bill. you can't get a utility bill in your name with out having the ability to set up a direct debit mandate,, which obviously requires a bank account! ... total catch 22.

I knew there was a lot in favor of being self-employed. [Linked Image]