Tiffany.

I've always admired someone who could stand up for a principle & sit down in their own seat.

Advice has consequences. In the case of the lumberyards, the word is evidently not getting back to management (or they're ignoring it) that their employee's bad advice is costing their customers time & money.

In my case, I have to drive a long way on some inspections & after a certain point, I have to charge for the return visit. So it is costing the homeowner an extra $65 minimum for the re-inspection plus any material he had to discard & close to one hour drive time (one way) back to the lumberyard.

I think there should be a big sign in these stores "Advice is worth what you pay for it."

Tom

Few things are harder to put up with than the annoyance of a good example.