The philosophy on satisfaction guarrenteed is to have them fill out a complaint form postmarked by a certain date with the original contract and receipt in duplicate to the proper address and department. After review, additional information may be required to complete the transaction. This original phase may take 6-8 weeks. After any supplimental information is received, allow another 6-8 weeks for processing to receive either full cash refund, services credit, or substitution of equal value to be determined at the discretion of refundor.
Do you really want to take on the liabilty of some people's mental condition? Resonable people can be delt with, and people with unreal expectations or just illintentions are people to try to stear clear.
