Re the ADSL install I mentioned above, it has not gone as smoothly as it could have done.

I went round to the house the day after service was supposed to have been enabled to install and setup everything only to find no DSL signal on the line.

A check on the BT Broadband website against his line revealed that his ADSL order had been canceled!

It took a lot of calling to eventually come up with the answer that BT could not enable DSL on his line as it was running through a highly compressed DACS system. (That's a multiplex system to enable mutiple phones to share one physical pair back to the exchange -- The units can be seen by the dozen around here on poles.)

Anyway, BT are going to try to swap him onto a different line but will be charging him at extra £75 (about $135). He's not too happy, but should finally get ADSL service in a couple of weeks.


[This message has been edited by pauluk (edited 11-02-2004).]