There's some really good advice in these replies.
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Do a good job, be polite and friendly, and try to be a friend. Act like thier electrical problem or job is the most important thing to you. They will call you back and reffer you to their friends. Don't ever get argumentative with them.
Straightedge,
That's probably the best advice I've heard in a while, as in, look after the customers that you have got at the moment.
Even just little things, like cleaning up after you have finished the smallest of jobs
(Get the vacuum cleaner out), just makes all the difference to a customer. [Linked Image]