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home owners drive me nuts
That's why I'm looking to get away from any T&M. The only time I've ever had problems with homeowners is with T&M. If I took the time to bid it out, no problems, but with the smaller stuff it's just not worth it the time. A rate book should help there. I don't mind small jobs as long as they're profitable.

Thanks for all the input. It's been very helpful. I will revisit this again soon or start a new thread later. Right now I'm playing with the demo LK refered to AyaNova. The more I look at it, the more features I find. Custom fields, totally customizable reports, and everything is indexed so you can almost google your database. As soon as my trial runs out I'm going to buy if only to schedule and use inventory, but I'm convinced I can use the rest of the features once I get familiar.