t&m is a bad business model for residential service.

it leads to surprises for the customer and lost profits for the contractor.

look into it a little.

we don't so much estimate these jobs as we just let the customer know before we start what the total cost will be.

this allows them to make the decision whether they are good financially before we invest the labor and materials to do the job. No more "if i knew it was going to be that expensive, i would not have had it done"

it also allows us to make the money we need without having to drag the job out because of some low hourly rate. We could never generate $1000+materials/8 hr day with one man in a truck on T&M.

T&M still works with commercial, but not so much with residential.

look into these people - Frank Blau, Maurice Maio, Ellen Rohr, Patrick Kennedy.

They are just a couple of the people that have been advocating flat rate systems for years.
www.youresi.com www.nexstarnetwork.com

sorry to get off topic jps....