I'm asking because before I did a service change my meter was 35000 off in thier favor. When I called to get a new meter installed I also told them the meter was way off.
So I get this new meter and its been about 10 months they are already about 8k off .
I called them 2 months ago and let them know and they said they would look into it.
Oh ya another thing they did was when I removed my interuptable water heater meter, they continued to charge me for 4 more months.. so how they hell are they getting these readings?
I havent seen a meter reader in years. I know they do estimate but how often do they actually come take some kind of a reading? I figured it was digital in someway, like they just had to drive down your street.
Do they even have to come out anymore or do they just get this magic reading at the station?
Just wondering cause I call to complain and they don't really care.
[This message has been edited by Trick440 (edited 01-30-2006).]
In the urban areas sombody comes around to read every second month. Non read months the customer has the option to call in a reading before a cutoff date to prevent an estimated billing. Estimates are usually a little higher than actual use.
In the rural areas the customers have to call in their readings each month to avoid an estimated bill.
Re: How do meters get read?#61653 01/30/0608:59 PM01/30/0608:59 PM
out this way,they just converted our cyclometer meters to a remote read type.there completly digtial with a LCD readout. our's is a landis & gyr FOCUS,we also have CENTRON's of the same nature.it uses what they call a TWACS system. there's a big pad mount sitting in the substation that shorts out every so often through some big resistors that puts a pulse on the line that reads the meter.as they say so far so good. but some have radio transmitters in them. they have a little antena inside.these usual read at a remote point.
[This message has been edited by circuit man (edited 01-30-2006).]
Re: How do meters get read?#61654 01/31/0604:42 AM01/31/0604:42 AM
Several use PLC (power line carrier) technology. The TWACs system already mentioned is one. Others are Cannon (CTI) and Hunt (Turtles). The comunications are sent directly over the power line. Others use radio (both fixed and "drive-by"), cellular, and even satellite.
Are they actually charging you for a load control device? It does them more good than you.
I too would like to know just how you found the readings to be off.