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#53798 07/07/05 09:54 PM
Joined: Jun 2005
Posts: 73
W
Member
A customer called me today they're door release is not working. When I got there I took it out and tested the voltage. Without pushing the button for the door release 25.? Volts when they push the button 27.? volts its a 16v door release and less then a year old. Also when they push the button there is a slight buzzing like it is trying to release the door you could barely hear it though. My question is: is the transformrer bad or is the door release bad?
Thanx for listening!

#53799 07/08/05 12:08 AM
Joined: Dec 2003
Posts: 886
H
Member
Easy enough to get a spare 16 volt transformer from your truck and connect it directly to the release and see now wouldn't it?

-Hal

#53800 07/08/05 12:15 AM
Joined: Jun 2005
Posts: 73
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Member
Good idea I just dindt have one with me.
Is it normal for the transformer to be giving
off 25v

#53801 07/08/05 12:33 AM
Joined: Mar 2001
Posts: 333
S
Member
Did you check transformer to see if it is a 24v model? I usually see the latch getting worn/jambed/rusted.

steve


Steve
#53802 07/08/05 01:12 AM
Joined: Jun 2005
Posts: 73
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I am not sure where the transformer is. And I didnt have time to find it.

[This message has been edited by Wireless (edited 07-08-2005).]

#53803 07/08/05 07:37 AM
Joined: Apr 2005
Posts: 197
L
Member
A non-energized transformer should be reading "0" or possibly some residual from the common like .1 or something. A reading of 24V from a 24V xmfr means it is in fact energized. Posssibly a S/C or maybe a bad button?? Process of elimination will find the problem.

#53804 07/08/05 04:36 PM
Joined: May 2003
Posts: 2,876
E
e57 Offline
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Quote
Without pushing the button for the door release 25.? Volts when they push the button 27.? volts its a 16v door release and less then a year old.

Yeah, a 16v release will work on a 24v for about a year, before the button gets stuck. [Linked Image] Does the doorbell work?


Mark Heller
"Well - I oughta....." -Jackie Gleason
#53805 07/08/05 07:06 PM
Joined: Jun 2005
Posts: 73
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Member
e57
The doorbell works but I think it is on a different transformer. The funny thing is today I went back there tested the release
on a new transformer it didnt work then I tested the existing transformer its putting out 18 volts Im a little confused. Its working though I changed the release and its working fine now.


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