We got the one that sent them the equipment on the phone right after we found that "she" ( my customer) had ordered the wrong one. They told her just what I had told her, but we called just to verify it. She had it on speaker phone so there were several witnesses. Even after that she still decides to get someone else to hook it up on 208 volts. I guess it her problem, except she was the one who told me to go ahead and order the transformers, then 2 days later tells me to cancel the order. Only problem is that they were already shipped
Now she will have to pay a 20% restocking fee plus freight both ways for them to take them back. Anyway, thanks for the input. When she said the other electrician was going to hook it up right, I just wanted to make sure I wasn't missing something. Maybe he's already got the transformers, I don't know. Thing about it, it sure will void the warranty if something ever happens to it.