ECN Electrical Forum - Discussion Forums for Electricians, Inspectors and Related Professionals
ECN Shout Chat
ShoutChat Box
Recent Posts
Lock-down Thread
by Bill Addiss - 02/26/21 08:40 PM
Northern Tool Recalls Powerhorse Generators
by Admin - 02/25/21 09:49 PM
You will never guess
by gfretwell - 02/25/21 07:48 PM
New tool
by SMOKEYBOB - 02/15/21 04:59 PM
New in the Gallery:
Facebook follies, bad wiring
FPE in Germany pt.2
Who's Online Now
0 registered members (), 15 guests, and 18 spiders.
Key: Admin, Global Mod, Mod
Previous Thread
Next Thread
Print Thread
Rate Thread
ECN Store #173480 01/10/08 06:51 PM
Joined: May 2001
Posts: 552
T
txsparky Offline OP
Member
Has anyone experienced problems with ordering from the ECN Store? I placed an order on 12/05/07 and have yet to receive it. I have phoned,(please leave a message) and e-mailed (no reply) until I'm blue in the face. Everytime I think about it, I get P***ed. Is anyone running that place? They are quick to bill your credit card, but forget about talking to anyone there.



Donnie
Work Gear for Electricians and the Trades
Re: ECN Store [Re: txsparky] #173481 01/10/08 07:04 PM
Joined: Apr 2002
Posts: 7,233
HotLine1 Offline
Member
Donnie:
There have been a few threads previous about this situation.
Mr. Bill has replied and has attempted to intervine, although he is NOT involved directly.

I made a few purchases in the past (2 yrs+) and had no issues!

Please be patient...Mr Bill will jump in here.



John
Re: ECN Store [Re: txsparky] #173484 01/10/08 07:21 PM
Joined: Oct 2000
Posts: 3,971
Bill Addiss Offline
Member
Donnie,

Sorry to hear that this hasn't been resolved yet. I'll get you an answer by tomorrow, one way or the other.

Bill


Bill
Re: ECN Store [Re: Bill Addiss] #173487 01/10/08 07:44 PM
Joined: May 2001
Posts: 552
T
txsparky Offline OP
Member
Thanks Bill.
Hotline, I too, have made purchases in the past with no problems, but someone has really dropped the ball on this one.

Re: ECN Store [Re: txsparky] #173503 01/10/08 10:59 PM
Joined: Nov 2004
Posts: 53
H
highground Offline
Member
I got ripped off too, I'm about ready to give up, 10 phone calls, numerous emails, no resolution.

My card was charged 6 months ago, and only a month ago did they ship the wrong products!

My question is why is such a questionable business associated with such a great site??


Re: ECN Store [Re: highground] #173505 01/10/08 11:18 PM
Joined: Oct 2000
Posts: 3,971
Bill Addiss Offline
Member
Originally Posted by highground
I'm about ready to give up, 10 phone calls, numerous emails, no resolution.
???

highground,

I asked you to send me an email or pm with some details of the problem you were having, but haven't seen that yet.

Bill


Bill
Re: ECN Store [Re: Bill Addiss] #173508 01/11/08 07:56 AM
Joined: Apr 2002
Posts: 7,233
HotLine1 Offline
Member
Bill, you may delete this if you think it's over the edge...

From anything that I have read here over the years....Bill will do whatever he can to solve the situation.

But....IF he don't have the info he needs.....what does anyone expect?



John
Re: ECN Store [Re: highground] #173510 01/11/08 08:49 AM
Joined: Nov 2004
Posts: 53
H
highground Offline
Member
Bill,

I just sent you a PM with all the info. I did not see your post asking for info in the thread I started because I haven't looked at the site in several days and thread was way down the list. I posted on this one when I saw it at the top. That would be great if you could resolve my problem. I would not have even posted a public message if I hadn't felt so wronged in the first place.

Re: ECN Store [Re: HotLine1] #173524 01/11/08 06:04 PM
Joined: May 2001
Posts: 552
T
txsparky Offline OP
Member
Originally Posted by HotLine1

From anything that I have read here over the years....Bill will do whatever he can to solve the situation.


Yes, Bill is the man! He has taken care of me and I also actually received an e-mail from kim@contractor-books.com today. So I guess someone does work there after all.They just needed a little nudge from Bill.


Donnie

Featured:

2020 National Electrical Code
2020 National Electrical
Code (NEC)

* * * * * * *

2020 Master Electrician Exam Preparation Combos
2020 NEC Electrician
Exam Prep Combos:
Master / Journeyman

 

Member Spotlight
HCE727
HCE727
Delaware County, PA, USA
Posts: 186
Joined: November 2005
Show All Member Profiles 
Top Posters(30 Days)
Admin 3
Popular Topics(Views)
275,423 Are you busy
209,311 Re: Forum
196,600 Need opinion
Powered by UBB.threads™ PHP Forum Software 7.7.3