ECN Electrical Forum - Discussion Forums for Electricians, Inspectors and Related Professionals
ECN Shout Chat
Top Posters(30 Days)
sparky 5
Recent Posts
Holiday Wishes to all!!
by HotLine1. 12/15/17 07:20 PM
Dimmable LED 2x4 lay in fixtures
by HotLine1. 12/15/17 07:15 PM
2017 NEC Changes
by HotLine1. 12/15/17 07:06 PM
Casino Wiring methods
by HotLine1. 12/09/17 10:44 AM
Ground wire Size to water Line.
by HotLine1. 12/05/17 12:11 PM
New in the Gallery:
Gallery Test
Popular Topics(Views)
243,070 Are you busy
179,504 Re: Forum
170,425 Need opinion
Who's Online Now
0 registered members (), 9 guests, and 9 spiders.
Key: Admin, Global Mod, Mod
Previous Thread
Next Thread
Print Thread
Rate This Thread
#157903 - 02/07/06 11:56 PM warranty time limits---commercial/residential  
K. Alder  Offline
Junior Member
Joined: Feb 2006
Posts: 1
I'm wondering what limits other contractors put on warranties. We have been using a basic 1 year parts and labor(with some exclusions) for both commercial and residential. I have noticed lately that some are reducing the commercial warranty to 90 or 180 days, especially on remodel work. What do you guys do?
K


Business, Office, Estimating, Legal:

#157904 - 02/08/06 06:40 AM Re: warranty time limits---commercial/residential  
Dnkldorf  Offline
Member
Joined: Dec 2004
Posts: 1,064
nowhere usa
We pass the manufacturers warranty on to the end user, labor is not included, just the part. Unless it was a legit mistake made on the installation, then labor is covered...

Dnk...


#157905 - 02/08/06 11:29 AM Re: warranty time limits---commercial/residential  
macmikeman  Offline
Member
Joined: Jul 2002
Posts: 717
Honolulu, Hawaii
Check with your state regulatory agency's rules and regulations. Some if not all states require a minimum time length, usually a year, for warrenty on work provided to homeowner's. Some states extend that to any facility. Pay's to check first.


#157906 - 02/08/06 05:17 PM Re: warranty time limits---commercial/residential  
mahlere  Offline
Member
Joined: Nov 2005
Posts: 507
New Jersey
LK, is that on New Installs? Retrofits? or Repairs?

New installs being new construction, additions, etc.

Retrofits being service upgrade in an existing house

Repairs being just that.

I don't know what is required, but we do a 5 yr warranty on labor.


#157907 - 02/08/06 05:39 PM Re: warranty time limits---commercial/residential  
electure  Offline


Member
Joined: Dec 2000
Posts: 4,262
Fullerton, CA USA
CA law is also a year from time of completion on all of the above


#157908 - 02/08/06 06:04 PM Re: warranty time limits---commercial/residential  
Dnkldorf  Offline
Member
Joined: Dec 2004
Posts: 1,064
nowhere usa
How do you guys cover labor costs on something you never spec'd out?

You do a job, where the engineer spec'd something out and you install it. You install it perfectly, and the thing goes bad due to wrong application, junk/cheap items, or a host of other reasons and you eat the labor to either change out or replace?


Or are you talking about something your business spec'd out and it went bad?


Dnk..

[This message has been edited by Dnkldorf (edited 02-08-2006).]


#157909 - 02/09/06 12:35 AM Re: warranty time limits---commercial/residential  
renosteinke  Offline
Cat Servant
Member
Joined: Jan 2005
Posts: 5,316
Blue Collar Country
Our law requires a one year warranty as well...though I did tell one (nervous type) customer that our work was guaranteed at least untill his check cleared :-)


#157910 - 02/10/06 06:26 PM Re: warranty time limits---commercial/residential  
luckyshadow  Offline
Member
Joined: Jan 2005
Posts: 308
Maryland USA
30 Seconds or 30 feet - which ever comes first ! Standard around here is 1 year - I have gotten jobs when the customer is on the fence by giving them a 2 year in writing.
I once told a customer that when they use the dimmers for the first couple of times , to be sure to turn then slowly because this only lets out a little smoke instead of a room full of smoke


#157911 - 02/13/06 08:24 AM Re: warranty time limits---commercial/residential  
kd  Offline
Member
Joined: Dec 2004
Posts: 52
I have had electronic stuff go bad and the customer insists on free re-installation. I usually eat the cost.


#157912 - 02/13/06 02:21 PM Re: warranty time limits---commercial/residential  
LearJet9  Offline
Member
Joined: Apr 2005
Posts: 197
Millis, MA USA
We have several customers (retail) who supply their own ballast's. When they fail, the customer pays the regular labor charge to have them replaced. They can deal with the the mfg on the return goods warranty.



Member Spotlight
Attic Rat
Attic Rat
Bergen Co.,N.J. USA
Posts: 524
Joined: December 2003
Show All Member Profiles 
Featured:

2017 Master Electrician Exam Preparation Combos
2017 NEC Electrician
Exam Prep Combos:
Master / Journeyman

 

Shout Box
Powered by UBB.threads™ PHP Forum Software 7.6.0
Page Time: 0.015s Queries: 14 (0.003s) Memory: 0.8106 MB (Peak: 0.9846 MB) Zlib enabled. Server Time: 2017-12-16 10:50:53 UTC