I'm wondering what limits other contractors put on warranties. We have been using a basic 1 year parts and labor(with some exclusions) for both commercial and residential. I have noticed lately that some are reducing the commercial warranty to 90 or 180 days, especially on remodel work. What do you guys do? K
Check with your state regulatory agency's rules and regulations. Some if not all states require a minimum time length, usually a year, for warrenty on work provided to homeowner's. Some states extend that to any facility. Pay's to check first.
Re: warranty time limits---commercial/residential#157906 02/08/0606:17 PM02/08/0606:17 PM
How do you guys cover labor costs on something you never spec'd out?
You do a job, where the engineer spec'd something out and you install it. You install it perfectly, and the thing goes bad due to wrong application, junk/cheap items, or a host of other reasons and you eat the labor to either change out or replace?
Or are you talking about something your business spec'd out and it went bad?
[This message has been edited by Dnkldorf (edited 02-08-2006).]
Re: warranty time limits---commercial/residential#157909 02/09/0601:35 AM02/09/0601:35 AM
30 Seconds or 30 feet - which ever comes first ! Standard around here is 1 year - I have gotten jobs when the customer is on the fence by giving them a 2 year in writing. I once told a customer that when they use the dimmers for the first couple of times , to be sure to turn then slowly because this only lets out a little smoke instead of a room full of smoke
Re: warranty time limits---commercial/residential#157911 02/13/0609:24 AM02/13/0609:24 AM
We have several customers (retail) who supply their own ballast's. When they fail, the customer pays the regular labor charge to have them replaced. They can deal with the the mfg on the return goods warranty.