I have to agree with John, When I was an EC I used to have to wait all day for the 3rd party and there was no way to get in touch with them. The toqns couldn't help either because they were 3rd party. Plus if you had an emergency on a weekend, you were out of luck. For example a service goes down and you need a "cut-in" card to give to the POCO so that they will hook you back up. GOOD LUCK in trying to reach the 3rd party. The poor store owner had to wait till the next day that the 3rd party was in town.
