As to 'explanations', I have to use the old 'it's the new code'; and 'it's a device similar to the GFCI/GFI intended to improve your safety'; 'research is available on the web from various organizations and mfgs explaining the technology'....etc.
i usually hand them the paperwork with a similar line HotOne. it occured to me that, if an inspector can ask me to validate any given electrical widget toward an application, why can't the public ask the creators?
the downside, of course, is if they are
able to digest all the techno babble.
i say lay it on the manufacturer's , THEY , need to bear the onus of responsibility validating their majic bullet, not us the EC's out there
~S~