Just a follow-up....
My customer, whose service I was able to restore with a simle repair, has given me the go-ahead to do the service change. Now, without going into details, this will be a rather involved change, and I will be charging about 50% over a "standard" change.
People may know little, but sense much. It is always possible that, had I been thinking $$$$ first, he might have picked up on this, and found someone else.
As it turns out, this guy is well-situated to steer me some serious work. Since he has now shown his willingness to pay his bills, I will be happy to do further business with him.
A movie quote comes to mind: "This could be the beginning of a long relationship." (Casdablanca)
