I am in business to make money. If I do jobs that cost me money what is the point. I think eating the cost on anything (except your own mistakes) and thinking you will makeit up later is generally bad policy. If I am spending time seacrching for an item for a customer it is on their bill. I don't understand how this will cost him money either way. It may cost the client more in the end to make this panel work. I would let them know this and let them decide if they would like a new panel at THEIR cost.