The wall map just won't cut it. Trust me I would be happy if it did. We get our work orders from another company that provides the work and then it is up to us to route the technicians. On an average day 200-300 work orders need to be processed before 7:30 a.m. Routing manually doesn't take long but you have to focus or some of the techs will end up driving all day or get an impossible work load.
Don't need to track the vehicles. All jobs are coded in and then coded out. I would like to simplify my mornings and make the techs happy with less driving and a smoother work day.
[This message has been edited by kinetic (edited 08-15-2006).]
They had a highly compensated and motivated sales force (including my older brother). I don't remember the name of the outfit, but he worked for them for around 10 years. They used to send 5 or 6 of the best sales guys on trips and cuises every year, plus lots of bonuses and so forth. Those guys were out there cold selling solar systems, pool heater systems, and later on and this is where it got quite funky - electrical repair work. And in my opinion, not one person in that outfit was qualified in any way, shape. or form to sell or do any electrical repairs But they had a mountain of tricks for getting a sale out of Joe the Homeowner, including the old "We are providing "free" fire extinguishers to all those who use our services this month.