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#67791 - 07/16/06 02:20 PM extra charges  
Sixer  Offline
Member
Joined: Aug 2005
Posts: 265
Canada
I'm curious to see what others are doing as for billing for extra items which you wouldn't normally itemize on the bill to the customer. For instance, do you add a percentage to cover small things like staples, wood screws, wire connectors, etc? Or do you bill them out separately, or roll them into your markup? What about consumables like saw blades, grinding disks, drill bits, etc? How about a fuel surcharge?

What I've been doing is getting a rough idea of small stuff we've used and charge it separately under "misc. supplies". Any feedback would be appreciated.


Sixer

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#67792 - 07/16/06 05:03 PM Re: extra charges  
renosteinke  Offline
Cat Servant
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Joined: Jan 2005
Posts: 5,316
Blue Collar Country
In part, it depends upon the nature of your business, and the terms of the agreement you have with the customer.

If I'm doing work T&M, I will have a figure on my worksheet for "shop supplies."

Distant jobs will have a 'travel charge,' stipulated in advance.
Charges for rentals, subbing to other trades, etc., will be spelled out in most cases.

Communication, and trust, is critical. It is too easy to undermine a relationship by presenting a bill far in excess of what the customer is expecting. I need only think back to the $29 tire that cost me $75.... I haven't been back there since (even though other shops were selling similar tires for $75, at last they didn't post a 'low' price!)


#67793 - 07/17/06 02:55 AM Re: extra charges  
DougW  Offline
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Joined: Jun 2003
Posts: 1,143
North Chicago, IL
I usually include something for wire nuts, straps, connectors, couplings, screws, etc. Depending on the job, it's usually anywhere from $5 to $50.

Before the days of $1,000/lb copper, wire used to get lumped in there - now it's generally a line item.


#67794 - 07/17/06 07:15 AM Re: extra charges  
electure  Offline


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Joined: Dec 2000
Posts: 4,262
Fullerton, CA USA
This topic really belongs in the Business Discussion Area, so it's been relocated.

You can find it HERE



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