ECN Electrical Forum - Discussion Forums for Electricians, Inspectors and Related Professionals
ECN Shout Chat
Top Posters(30 Days)
Recent Posts
VFD MotorFeeders
by gfretwell. 10/19/17 01:02 AM
Generator Cable Sizing
by brsele. 10/18/17 07:39 PM
What do you do?
by gfretwell. 10/17/17 01:08 AM
Good ol' copper pipe in the fuse holder trick
by HotLine1. 10/16/17 07:16 PM
Another generator question
by HotLine1. 10/16/17 07:02 PM
New in the Gallery:
Gallery Test
Popular Topics(Views)
241,403 Are you busy
177,369 Re: Forum
168,973 Need opinion
Who's Online Now
0 registered members (), 15 guests, and 9 spiders.
Key: Admin, Global Mod, Mod
Previous Thread
Next Thread
Print Thread
Rate This Thread
#54995 - 08/12/05 10:34 PM Rates  
BigB  Offline
Member
Joined: Mar 2004
Posts: 719
Tucson, AZ USA
Sometimes new customers will call and they know specifically what they need done. They will only ask that we come and do it, they do not inquire about cost. I am sure you all get these calls. In situations like this, I have not decided if it is best to just go do the work, then present the bill, or explain our rates at the first phone conversation. Do any of you have a standard policy for this situation?


Work Gear for Electricians and the Trades

#54996 - 08/12/05 11:04 PM Re: Rates  
Tiger  Offline
Member
Joined: May 2005
Posts: 706
Crystal Lake, IL USA
If they want to know or not, it's always a good policy to get a signature on an agreed price before working.

Dave


#54997 - 08/13/05 07:08 AM Re: Rates  
LearJet9  Offline
Member
Joined: Apr 2005
Posts: 197
Millis, MA USA
Our SOP is to tell the customer up front how much something will cost. That way they can't come back when your done and say; "well, I didn't think it was going to cost that much!!" Also, we tend to add a little to the up front quote then when we're done we drop that extra off and tell the customer; It actually only came to $xxx, we saved you $xxx. They are generally very happy and appreciative.



Member Spotlight
Tom
Tom
Shinnston, WV USA
Posts: 1,044
Joined: January 2001
Show All Member Profiles 
Featured:

2017 Master Electrician Exam Preparation Combos
2017 NEC Electrician
Exam Prep Combos:
Master / Journeyman

 

Shout Box
Powered by UBB.threads™ PHP Forum Software 7.6.0
Page Time: 0.015s Queries: 14 (0.003s) Memory: 0.7514 MB (Peak: 0.8766 MB) Zlib enabled. Server Time: 2017-10-20 05:13:01 UTC