... You'd think after 3 years of owning my own business,I'd learn a thing or two...I can thank God tho',business is great,but I do get the occasional haggling customer,and reduce my invoice totals.They try (and sometimes succeed) to tug at your heart-strings by telling you all of their financial woes and tribulations..I give breaks here and there,because I usually get subsequent referral work from them,and as I don't advertise,this work keeps me afloat.
What I may lose on one job,I make up on the next..it usually evens out for me... still, tho',..I wish I could show more assertiveness,and to quote Nancy Reagan, ..."Just Say No"...
Russ