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New Customers #207839
11/30/12 01:13 AM
11/30/12 01:13 AM
mikethebull  Offline OP
Joined: Mar 2007
Posts: 100
Rhode Island
Has anyone else been getting a lot of inqueries about electrical work and they want a price "over the phone/internet" without ever being there?

Business, Office, Estimating, Legal:
Re: New Customers [Re: mikethebull] #207843
11/30/12 10:43 AM
11/30/12 10:43 AM
HotLine1  Offline

Joined: Apr 2002
Posts: 6,935
Brick, NJ USA
Shoppers! I used to return the call, and explain (briefly) that we don't provide that service, however I provided a service call charge if they wanted that.

Re: New Customers [Re: mikethebull] #207847
11/30/12 09:22 PM
11/30/12 09:22 PM
twh  Offline
Joined: Mar 2004
Posts: 928
Regina, Sask.
Some companies provide flat rate pricing.

Re: New Customers [Re: twh] #208002
12/17/12 07:31 AM
12/17/12 07:31 AM
frenchelectrican  Offline
Joined: Feb 2003
Posts: 939
Wi/ Paris France { France for ...
I have simair situation and I have few customers that called me to give the estamate over the phone even with internet on the Email ( this part I have to be carefull ) and tell them I don't useally quote it over the phone or email without photo unless I am at the location then I can able determted what the charge will be.

Of course there will be a service call fee add to it until the main contract is drawen up properly then I can take the SC fee and use that to the contract as cridet.

That how I knock the price shopper out of the list.

Sure I give them the X numbers of days before I start work and also I hold the price for XX of days before it expired ( most case useally 20 days for resdentails the commercals useally either 15 or 30 days but never more that.)


Pas de problme,il marche n'est-ce pas?"(No problem, it works doesn't it?)


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