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#172345 12/18/07 10:52 AM
Joined: Nov 2004
Posts: 53
It's not my intent to air any dirty laundry on the forum, but I have a problem with a smart-box order via and they will not respond to any of my inquiries. Has anyone had similar problems and how did you get them resolved?


highground #172403 12/18/07 11:42 PM
Joined: Nov 2007
Posts: 764
I have never ordered from these guys before but was wondering if you have also tried contacting them through
Maybe they have a problem with email delivery at the other address.
It also looks that they use a lot of third parties for order fulfillment, so it may just take a while to get an answer.
Below is their order inquiry email. You could also try the phone number for billing questions. Maybe they can forward your call to someone that can help. Good luck with it.

For Order Inquiries Email

Billing Information Phone: 631-924-4800

highground #173389 01/08/08 10:42 PM
Joined: Nov 2004
Posts: 53
Can any of the moderators help me out?

highground #173399 01/09/08 01:20 AM
Joined: May 2003
Posts: 1,158
I will Email and PM the Admin and see if they can get back to you.

highground #173400 01/09/08 03:26 AM
Joined: Oct 2000
Posts: 4,116
Likes: 4

Send me an email or pm with some details and I'll see what I can do.



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