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#172345 12/18/07 10:52 AM

Joined: Nov 2004

Posts: 53

Chama, NM

H

highground Offline

OP

Member

It's not my intent to air any dirty laundry on the forum, but I have a problem with a smart-box order via
contractor-books.com and they will not respond to any of my inquiries. Has anyone had similar problems and how did you get them resolved?

Thanks

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Re: Web Store

highground #172403 12/18/07 11:42 PM

Joined: Nov 2007

Posts: 764

MA, USA

K

KJay

Member

highground,
I have never ordered from these guys before but was wondering if you have also tried contacting them through electrical-contractor.net?
Maybe they have a problem with email delivery at the other address.
It also looks that they use a lot of third parties for order fulfillment, so it may just take a while to get an answer.
Below is their order inquiry email. You could also try the phone number for billing questions. Maybe they can forward your call to someone that can help. Good luck with it.

For Order Inquiries Email
mailto:Orders@Electrical-Contractor.net

Billing Information Phone: 631-924-4800