Guys
What do you do when the pool structure is a much better grounding electrode than the grounding electrode in use at the home and the EGC to the pool equipment is picking up current from some neighbors service?
I just upsized the EGC in the raceway so that the difference measured between the ground of an extension cord run from the house and the pool bond was less than two volts. It eliminated the complaint but it still made me uneasy. The home owner harassed the utility for weeks until they came and checked the adjacent properties and found an open neutral on a neighbors garage service lateral. That is one of the few places that I have seen the use of a separate out building service lateral from the same meter.
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Tom