When I mentioned what customers plug in, I had a specific case in mind. Home owner had 3 outlets in a small room and wanted a 4th. Not to worry, they bought a 6', #16 extension cord and stapled it to the wall, and plugged in a floor lamp. Then they wanted a closet light. Not to worry, they bought a 2nd #16 extension cord and plugged it into the first, drilled a hole into the closet and again stapled everything in place. Oops, how to connect the light (pull chain fixture)? They cut the 2nd extension cord and hardwired the fixture, and mounted the fixture directly to an exposed wood beam (who needs a box). They told me "it's only 2 lights so it's not overloaded". I was speechless.
