As Randy ("Lostazhell") mentioned, this issue smells of an open Common Grounded "Neutral" Conductor scenario.
Power Company came out and said there was corrosion on the neutral line and they'd replace the connectors but that the problem was on the inside.
I am beginning to believe that all POCO Representatives are "Programmed" to repeat this statement, when speaking to Customers during a Complaint Call.
Even if the Transformer fell off the Pole, right at the House of the Customer whom called in the Complaint, I bet the story would still be
"Outage Problem is on the Load Side of the KWH Meter"!!!
Sorry to rant!
--Scott (EE)
