Thanks everyone. Heres the scoop. I have everything working fine, including the wireless connection to the laptop. My router was new and all I had to do was go in and set the security.
The problem lies in the Firefox browser. Or Firefox profiles? IE opens and is functional. Email ect....anything requiring INTERNET access operates fine.
When opening Firefox it just sits there and does nothing. Every time I tried to uninstall it, it would not uninstall from control panel. (the normal way) I finally went directly into c:drive/program files and manually removed it. Then reinstalled it (it still did not work) and found a uninstall feature in program files. So following the uninstall function, Mozilla Firefox no longer exists on the PC. I have tried everything that Mozilla's web site support has explained to me. I have my desktop PC to get the help/answers from Mozilla and then I use them on the laptop. But I cannot resolve Firefox.
We both prefer Firefox. I am going to see if she will allow me to do a mirror restore. Like I said, this thing is loaded with programs. Like she downloaded everything available. I am certain this will correct any problem she has? I hope. Now we must find the documentation!!!!!!!
I appreciate any feedback as usual.....John
