My daughters laptop would not connect to the Internet. I have it here and plugged it into the router directly. I can only open IE, and IE only. I have deleted Firefox from the control panel and reinstalled x 3. Even tried the new 3.6 version of Firefox. Still will not open. I got it to open a couple times and when I went back to open it again, it would do nothing. I set it as the default browser with IE capability. Any ideas. This thing is a mess. It has so much junk downloaded on it. I am starting to think a reinstall of the OS may be in order?