Our new member RH1 has the topic pegged; it is those "trade expert' jobs I'm referring to.

Otherwise, I sympathize with the lady's experiences. I was once in a 'home center,' and a customer was dead set on using garden hose as his 'conduit' outside, and there was no telling him different. All-plastic sealtite was not acceptable to him. His plan had a few other quirks to it as well, and to this day I have no idea just what he was trying to accomplish.