I always had a problem lining up for service repacements on multi-family dwellings. Got tired of waiting around for the POCO to show up. Sometimes had to wait over a week. I had to come up with something, so I talked to the agent I was working with, told him, we need to speed up the process, so we came up with a service change/inspection request that we sent to his insurance co.. When I called the POCO the next time, they said, sorry we don't have anyone available to unlock till next week, my reponse was, the insurance co. requests an inspection of wiring, sure enough, within a 1/2hr. There was the meter guy.