.."little hitlers"...lol
I see we work with the same type of property managers/HOA's reno.
Good asdvise from renosteinke, I must concurr. Nicely ask the client if there is anything you could do in the future to better satisfy their needs, i.e. get their business. This may or may not bear fruit, but it's worth a shot.
Also, if it's a commercial application, the winning bid is often available for review. Take a good look at that bid and see if you can figure out what they have that you do not.
Sometimes it's just the presentation of the bid, and how professional it looks.
Do you have a sharp and professional looking letterhead?
Do you spell check and check for grammarical errors?
Is your bid well written and to the point?
Sometimes this makes a difference, and sometimes the bottom line ($$) is all they look at.
Good luck in the future Peter!
