HCE,

I'm not saying anything about their price, other than what are their costs to provide a service atmosphere?

Like I said, if it's who I'm thinking of, their YP bill w/ Verizon is $20-25k/month. Add their overhead, and they are probably $300-$350/billable hour. I'd be willing to bet that their monthly nut is close to $60k just to keep the lights on.(trucks, insurance, advertising, etc - not including labor)

Figure the material at 2-3x cost.

Since it's an employee, while you might do it in 4, he'll probably take 6. thats $1800-$2100/labor & OH, add in parts, and there you go.

Now, it might not be an emergency situation, but if their target level is $300/billable hr, then that's what it is. On an average day, they are lucky to get 4 billable hours. But they still have to cover labor and OH for 8 hrs. 4 hrs billable at $300/hr is only $1200. Not exactly a killing. Now, if you can consistantly generate $1200/hr and have 20 trucks on the road, not bad.

but considering that a friend of my family owns 5 burger king restaurants and takes a personal income of $1.5 mil/year. And burger kings only redeeming qualities are fat americans and a new relatively funny marketing campaign, and I lean towards BK being a true ripoff.

It's really about perspective. BTW, what does the POCO there charge for a D&R? Here it's $212 just to come out and cut and rebug the point of attachement. We do it legally all the time, should we do it for free? Why shouldn't we get the same $212 as the POCO. Are we not taking a risk with our lives every time we do one?