Have a buddy that's a lineman, and he's given me an interesting realization. If a line crew shows up 2 hours into an outage, customers can be real snippy and demanding. But, if you show up 3 days into an outage [especially wearing snowshoes] they are universally more accommodating.

A little off topic, but here’s a interesting but niche ‘outage’ site… http://www.ecg-llc.com/acointro.html