Dittos Electric Eagle & Sparky!! The biggest complaint I get is that no one ever calls back when they say they will or they are ALWAYS late.
When I started out I figured if I returned calls and show up on time I would be a leg up it sure has helped. The other day I called a lady to let her know that I would be a few minutes late it really caught her off guard.

Sparky The numbers go before the letters in the phone book [Linked Image] I'm crossing my fingers that it will help when my new add comes out in a few weeks.
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