He was yelling that everything else was just fine, and he didn't want a whole panel.
That deadfront appears to be from a Stab-Lok panel, no?
About a month ago I did a service change, then hauled the old FPE panel back home. A couple of days later I got an irate call from the customer, saying he'd promised the old panel to his uncle and he wanted it back. I said I'd be happy to return it, although I would strongly discourage the re-installation of such equipment. He said he'd pass the advice along.