Well, Mountainman, looks like they've put the wrong cable downhole. Hope they come up with a satifactory resolution for you. (Which in my opinion is "Sorry, but it has to be replaced. And it probably should have support wedges on the top, 5th and 9th floors too. Let's check the data sheet from the mfgr." Thanks gwz). As an aside, which code was the building constructed to? I presumed the 99 when I posted my first reply.