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#155325 - 12/23/04 01:46 PM Cell Phones  
Dave55  Offline
Member
Joined: May 2004
Posts: 697
Crystal Lake, Illinois, USA
I know this has been run in another section, but I'd really like to hear from the business people. I'm thinking of answering all my incoming calls with a cell phone while working. I'd also be interested in a phone in the truck WITH a cell phone, if there is such a thing. The idea is that I could put an antenna on the truck that would have to improve reception. Poor reception or dropped calls would be a HUGE problem (and why I haven't used a cell phone for incoming calls yet).

Anyone have a good, reliable system?

Dave


Business, Office, Estimating, Legal:

#155326 - 12/23/04 02:59 PM Re: Cell Phones  
Dnkldorf  Offline
Member
Joined: Dec 2004
Posts: 1,064
nowhere usa
I've been down that road Dave.
Tried an aswering service, that got expensive. They gave a set amount of calls per month, and then they charged me for every call after that, whether it was a customer, or "junk calls", people trying to sell you stuff.

I finally had them forwarded to my cell phone. That works the best for me. I have alot of return business so I got to know my customers numbers pretty quickly. I don't know where you are at, but between Ny and Phila, Verizon worked the best for me. Coverage is almost everywhere I need to be.
The cell phone "type" is the most important, along with coverage. Cingular and nextel were out of the question for me.


Good luck........


#155327 - 12/23/04 04:36 PM Re: Cell Phones  
Electricmanscott  Offline
Member
Joined: Jan 2002
Posts: 1,457
Holden, MA USA
For me answering calls while I work would mean no work gets done other than answering calls. I vote no.


#155328 - 12/23/04 06:30 PM Re: Cell Phones  
Pat@Amber  Offline
Member
Joined: Aug 2004
Posts: 106
Gaithersburg, MD USA
I use a cell exclusively, no land line, and answer all my calls in the field. It is a major hassle but I manage to get a ton of work done despite all the interruptions. I don't know why, but the calls tend to come waves. Ten minutes on the phone and 45 minutes of work. I carry two or three pens in my tool pouch at all times. If I'm up in the attic, I'll write names and numbers on the back of my hand until I get down and transfer them to the appointment book. I look like an idiot with ink all over my arm (business tattoos) but it works for me.


Power to the people

#155329 - 12/23/04 06:41 PM Re: Cell Phones  
LK  Offline
Member
Joined: Jan 2003
Posts: 1,429
New Jersey
Verizon, has a phone, with a memo button, when the customer calls, get all the return call,info on the memo, then let the customer know, you will return the call shortly, the button feature is great, no looking for pens or paper, works best, when in the truck or in an attic.


#155330 - 12/23/04 07:26 PM Re: Cell Phones  
Northbayec  Offline
Member
Joined: Dec 2004
Posts: 27
San Rafael, CA U.S.A
I agree with Pat@Amber. I just started buisness 8 months ago in SF Bay area and am staying very busy taking calls on a cell phone or an hour later on voicemail. It is very impressive to the clients, especially when the are just running through the phone book. If you are busy at the moment check your voicemail when you go to the truck. I've found Verizon the most reliable in my area with best coverage and hardly ever a dropped call.


#155331 - 12/23/04 07:58 PM Re: Cell Phones  
Dave55  Offline
Member
Joined: May 2004
Posts: 697
Crystal Lake, Illinois, USA
Wjat model cell phone do you have with the Verizon service?

Dave


#155332 - 12/23/04 11:12 PM Re: Cell Phones  
Northbayec  Offline
Member
Joined: Dec 2004
Posts: 27
San Rafael, CA U.S.A
Dave
I currently have a Kyocera SE47. I don't know if it has the memo button like the one LK has but I had a Motorola before that had the memo feature which was very convenient.

John


#155333 - 12/24/04 12:36 AM Re: Cell Phones  
LK  Offline
Member
Joined: Jan 2003
Posts: 1,429
New Jersey
Dave,

Motorola, Mod 120C

Les


#155334 - 12/24/04 12:50 AM Re: Cell Phones  
Dave55  Offline
Member
Joined: May 2004
Posts: 697
Crystal Lake, Illinois, USA
Thanks guys!

Dave


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