One of the excellent ideas gleaned from this board is to sell up service calls. I have for years, recommended that customers have me replace their rods if they are galvanized-those units are half eaten away in the soils around here in 10-15 years. I always have used copper clad rods, and now that the code requires 2 rods, this could be an excellent source of additional work. Andif they have a computer, remind them that surge arrestors are only as effective as the grounding path to dissapate the surge.