I don't blame you for telling him to kill the circuit.... I have told people to find the main sometimes, and leave it off until I get there. Once arrived to a service call sortly after the fire dept got there once. But the damage had been done before they even called me.... You canT troubleshoot over the phone for those types of things.
Personly, due to several incidents of having to repair damage caused by reconnect of POCO faults, if I have the chance I shut off my own main and wait until I have checked it to turn it back on.
Otherwise, I'll ditto Randy (Lostashell) and Larry's advice.... But it could be any number of things....
[This message has been edited by e57 (edited 06-20-2006).]
