I thought I was rather polite and restrained. Just a statement of facts, no ego, no 'now take this!' in the reply.
I fulfilled my duty. Whatever else, they can't claim 'nobody ever told us.'
More importantly, no one knew of Greg's unhappiness with them. Everyone was left feeling as though they were the only one. Well, making my letter public ought to make other dissatisfied folks feel more comfortable.
I have no illusions.
Yet, everyone in the trade will be told sometime that this group 'represents them,' etc. I disagree. Now others can see that, and decide accordingly.
BTW, electure ... I feel so reassured to know they'll print out my e-mail, just to toss it away
